American Airlines’ flight cancellation problems extend far beyond the 737 Max grounding | CNN

American Airlines has a big problem with canceled flights. The 737 Max grounding isn’t helping, but it is not the primary cause of its troubles.

In June, American Airlines canceled about 4% of its scheduled flights, according to data tracker masFlight. American’s canceled flight rate is twice the rate of Southwest (LUV), and is more than six times that of United Airlines (UAL), according to masFlight. It is nearly 20 times the cancellation rate at Delta (DAL).

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2 SoCal Earthquakes Warped the Ground for Miles. And It’s Visible from Space. | Live Science

Two recent Southern California earthquakes warped the ground across dozens of square miles — and the changes are visible even from space.

A Japanese satellite picked up damage from the July 4 and 5 earthquakes that had magnitudes of 6.4 and 7.1, respectively. Quakes of these magnitudes are strong enough to cause moderate to severe damage to buildings.

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3 Tips for Negotiating a Business Loan | Business News Daily

You can’t start or grow your business without funding. Unfortunately, applying for and getting a business loan isn’t a fast or stress-free experience.

Applying for a loan is one of the most crucial steps for a small business owner. To give yourself the best chance of getting approved, follow these tips for negotiating and ultimately getting a business loan.

1. Do your homework and go to the right banks.

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What Is the 80 20 Rule? (And How It Helps You Succeed in Life) | Life Hack

The 80 20 Rule or Pareto Principle, named after the nineteenth-century Italian economist, Vilfredo Pareto, who discovered that approximately 80% of Italian land in 1896 was owned by 20% of the population, has become a common axiom in business and life.

The principle was highlighted in 1992 by a United Nations Development Program report that showed that roughly 80% of the world’s wealth was in the hands of 20% of the population.[1] Businesses have reported that 80% of their sales come from 20% of their customers and, Microsoft discovered that if they fix the top 20%, most reported bugs they eliminate 80% of the problems in their software.

It seems the Pareto Principle is all around us.

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Instagram is trying to neutralize bullies before they post | Fast Company

Facebook’s Instagram said today it is launching new tools designed to combat bullying on its platform, especially among teens.

One tool, which Instagram has already begun rolling out to users, is focused on would-be bullies. It uses artificial intelligence to notify users when a comment they’ve just composed might be considered offensive. “This intervention gives people a chance to reflect and undo their comment and prevents the recipient from receiving the harmful comment notification,” says Instagram head Adam Mosseri in a blog post Monday. “From early tests of this feature, we have found that it encourages some people to undo their comment and share something less hurtful once they have had a chance to reflect,” he writes.

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Netflix’s Worst Nightmare Has Come True | Forbes

If there were a stock market “hall of fame,” Netflix would be a shoe-in.

Its stock has soared 8,500%+ in the last decade as “streaming” video has caught fire.

Netflix achieved those gains by stealing tens of millions of customers from cable companies. Last year, half of Americans age 22–45 didn’t watch a second of cable TV. And 35 million Americans have dropped cable in the last decade.

But it’s time to come to terms with a sad truth…

Netflix’s glory days are over. And what’s coming next won’t be pleasant if you own Netflix stock.

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5 Key Healthcare Issues Pending in Congress: The ‘New Rules’ That Could Change the Way You Get Healthcare | AllBusiness.com

In this Gallup poll from late 2018—and in almost every other national research poll on the concerns of American voters—healthcare ranks as the No. 1 issue. Of course, healthcare is a complex, multifaceted issue, and voter concerns include the cost, quality, and availability of care as well as the availability of insurance and coverage of pre-existing conditions. The issue was recently given even higher visibility by President Trump’s executive order of June 24 mandating improved pricing disclosure in healthcare.

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73% Think It’s OK to Text Clients After Business Hours | Small Business Trends

Texting is now as much of a business communication tool as the phone and email. And just like those, you must follow the same etiquette for the people you are communicating with. The problem is, users, think it is different, and the same rules don’t apply.

A new report from Carphonewarehouse proves this very point. In the survey, 73% of the respondents feel it is OK to text clients after business hours. This is driven by the casual nature of texting, which makes people wrongly assume they can chat whenever they want. While it may be OK in your personal life, it can have unintended consequences in business.

The report says, “Once you’ve got your boss/colleague/client/customer’s number in your phone, you’re only one bad text away from potentially railroading your entire career.”

Adding, “So, where’s the line when it comes to texting in business?”

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Cities of Tomorrow: Syracuse and Others Opt for Citywide Smart Tech | Digital Trends

Smart home technology is no longer limited solely to residential use. Syracuse has begun to upgrade the city’s streetlights to LEDs equipped with a “smart node” on top. According to Andrew Donovan of WSYR, bucket trucks will begin installing 3,000 lights per month until they complete the project with a total of 18,000 new streetlights across the city. The brightness of the lights can be controlled remotely, and sensors will automatically inform officials of broken lights.

But Syracuse isn’t the only city switching to smart lights. Apolitical reports that Pittsburgh has reduced travel time by 25% through the use of smart traffic lights. The Baltimore Sun reports that Baltimore is fast-tracking a program to introduce smart lights throughout the city. According to the Rivard Report, San Antonio is testing smart streetlights that not only improve lighting conditions throughout the city, but also track and measure flood patterns, temperature, air quality, and even available parking spots.

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5 Reasons Why You Should Respond to All Your Reviews | Bussiness.com

Would you do business with your own company? If you searched for your company by its brand name and added the word “reviews” at the end, would you be happy with what people are saying?

Competition is fierce in today’s digital age, with nearly every business claiming the best products and services and touting fantastic customer service. How then do people decide which company they’re going to do business with?

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