A 2018 statement by the Department of Justice confirmed that ADA requirements to make your business accessible to customers with disabilities applies to your internet presence as well as your physical stores. Recent headlines about the Supreme Court ruling against Domino’s Pizza for running an app that can’t be used by blind pizza-lovers only underlined the importance of this issue.
Web accessibility should concern every small business owner
Web accessibility isn’t just for the big fish to worry about. Disability activists, tired of waiting for companies to comply with web accessibility guidelines like WCAG 2.0, are increasingly sending lawyer demand letters and initiating lawsuits against small businesses that have an online store or simple web presence that doesn’t comply with ADA title III requirements for web accessibility.