Category: Tools and Information

Conducting Customer Surveys for Your SMB | businessnewsdaily.com

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Customer surveys have a high ROI and provide numerous advantages for businesses.

  • Incorporating customer feedback into your business is more important today than previously.
  • One of the biggest advantages of using customer surveys is that you can identify patterns and predict trends.
  • Identifying your goals is the first step to create a solid customer survey.
  • This article is for business leaders who want to improve their companies by conducting, analyzing and implementing customer surveys.

In an era where 93% of customers read online reviews before taking action, it’s never been more important than now to ask your customers how you can enhance their experience with your business.

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Why You Need To Take A Break From Work For Good Productivity | Life Hack

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Yesterday was one of those days. I sat at my laptop screen with a to-do list the size of a small country and I just typed. I typed for two or three hours and by the time I was done with all the typing, I had made literally no progress.

Between second-guessing myself, deciding I didn’t like what I’d done, changing my mind, and just losing focus, I essentially wasted a good couple of hours sitting at a computer and “working” but actually getting no work done.

I got up, turned the computer off, and went for a walk. It seems counterintuitive, doesn’t it? Walking away when you’ve got a long list of deadlines and time won’t do you the courtesy of just slowing down while you get back in the game. But I needed it. Then I came back to my computer a couple of hours later and ticked the two highest priority items off that list in less time than I’d spent to achieve nothing earlier on in the day.

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Six Ways To Go The Extra Mile For Your Customers | Forbes

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Average brands deliver exactly what is asked of them. Exceptional brands deliver more. Finding novel and surprising ways to go the extra mile turns sceptics into fanatics and passive bystanders into loyal customers who tell their friends.

Without their clients, businesses wouldn’t exist. Safeguarding your future means putting energy into the extra mile until it’s second nature. Here are six ways to go the extra mile for your customers, with examples from business owners who put their customers first.

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What It Takes to Be a Business Founder vs. CEO | AllBusiness.com

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A few years ago, I was in a meeting with my mentor and coach and he said to me, “Do you want to be a really good communication professional or a really good business grower?”

I was reminded of this conversation recently when a friend asked for my advice on growing his PR firm. He told me he spends the good majority of his days with clients, doing the work.

He said he loves it and it’s the reason he started the business, but he never has time to do any business development. I said, “Do you want to be a really good communication professional or a really good business grower?” It was very meta of me … and he chose the latter.

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B2B Sellers Investing in Ecommerce in 2021 | Small Business Trends

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More business-to-business (B2B) sellers are shifting their focus online, investing in e-commerce lines. Sellers are directing inventory to online selling channels, in a bid to cater to increasing demand for online transactions.

This burgeoning B2B trend was unveiled in the Digital Commerce 360 Research & Data report. Digital Commerce 360 is a leading media and research organization delivering data and objective news to B2B eCommerce audiences. The report was the first of a series of annual surveys of 110 B2B sellers to be conducted over the course of 2021 by Digital Commerce 360.

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Microsoft Spring Event to Feature Surface Laptop 4, Webcam | Digital Trends

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It could shape up to be a busy spring hardware season for Microsoft. The company is rumored to be launching a new webcam, as well as the Surface Laptop 4 and other peripherals, at its next Surface event in a few weeks, according to Microsoft watcher Brad Sams.

Details are naturally scarce, but it is believed that this new webcam could sport a privacy cover, as well as support for high dynamic range video. This would be Microsoft’s first external webcam since the 2006 release of the Lifecam, which is actually still available for purchase.

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How to Improve Your Online Bios: 6 Tips | The Startup Magazine

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Your website and social media bios could use a facelift. These blurbs are among the first results most people see when searching your name online. They’re unlikely to include negative information unless you have a self-destructive streak, but that doesn’t mean you shouldn’t work as hard as possible to make your online bio as attractive as possible.

Your career and reputation could depend on it.

Improving your online bios and “about” pages won’t take hours upon hours of your time. Once you know what you need to say and how to say it, the process should go quickly. To get started, follow these six proven tips.

Get to the Point in the First Two Sentences

Short and sweet: that’s the online bio mantra. Get to the point in the first two sentences: name, current title, location, specialty. Anything else can wait until the second paragraph and beyond, including the happy but less-important details about your family, early life, and education.

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Business Improvements for Slow Periods | Getentrepreneurial.com

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Covid has slowed down business for all kinds of companies. It can be incredibly frustrating to look at all of the unused space on which you are paying a mortgage or rent. The last thing you may think to do is spend any more money right now.

When business inevitably opens up again, you need to be competitive. Here are some ways to improve your business now, while business may be slower than other times.

Examine your Business Expenses

This is a pretty logical step to take during a slow time. If you aren’t busy making money, now is a good time to make sure you aren’t bleeding out money anywhere. Look into employee activity reports, office expenses, vehicles, and other areas of your business to find anywhere that money is being wasted.

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Inner Ear Implant Restores Balance | CoolBusinessIdeas.com

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If someone suffers from bilateral vestibular hypofunction, it means that their inner ear doesn’t maintain their sense balance properly. As a result, the person gets dizzy very easily. A new implant, however, appears to bypass the problem, significantly reducing vertigo.

Bilateral vestibular hypofunction (BVH) can be quite a debilitating condition, as it causes the sufferer to stumble and weave back and forth when walking. Not only does this greatly inconvenience the person and make them feel self-conscious, but it also puts them at a high risk of falling.

Even when someone with BVH remains seated, their head movements alone still cause their vision to blur and jump. Sufferers are therefore advised not to perform activities such as driving, in which their vertigo could endanger themselves or other people.

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Cats are too socially inept to be loyal | Live Science

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In the cat world, there’s a saying that you should keep your humans’ friends close and your humans’ enemies … just as close. That’s the takeaway of a new study that shows that cats, unlike dogs, will gladly accept food from people who are not nice to their owners.

While dog lovers may rejoice at the chance for another study suggesting dogs are more loyal than cats, the conclusion is not that simple. It might not be that cats are disloyal; rather, they may be too socially clueless to understand when someone is not being nice to their owners, according to the new study, which was published in the February issue of the journal Animal Behavior and Cognition.

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