Domino’s Response to the Labor Crunch: Pick Up Your Own Damn Pizza | Inc.com


When you can’t fill your open roles, consider paying your customers instead.

That’s the strategy Domino’s is using to compensate for both labor shortages and a decline in sales. The Ann Arbor, Michigan-headquartered pizza chain announced this week that it will offer customers a $3 “tip” to apply to their next order (placed within a week) if they pick up their online orders themselves. The promotion is expected to run through late May.

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