When Amazon introduced Alexa, it changed how people interacted with devices. The convenience and ease of voice assistance has pushed this technology into nearly every new device, from laptops to even lawn mowers.
While Alexa comes equipped with a wide range of uses, small businesses can also take advantage of this technology through Amazon’s Alexa for Business initiative, which provides resources and support for Alexa in the workplace. Business owners with Alexa devices, like the Echo, Echo Spot, Echo Dot or Echo Show, can use various voice commands to carry out important business tasks, like ordering new supplies or starting a video meeting. Businesses can also create their own skills with Alexa and use Amazon’s APIs to build on existing interfaces.