Tag Archives: Zoom

Zoom bets billions on home working continuing in Five9 deal | BBC News

Video conferencing firm Zoom has struck a multibillion dollar deal to buy a cloud-based call centre operator in a bet on the future of hybrid working.

The firm announced the $14.7bn (£10.7bn) acquisition of Five9 in a blog post on Sunday.

Zoom boss Eric Yuan said the deal would allow its customers to “reimagine the way they do business”.

It marks the firm’s biggest takeover, and comes even though staff are beginning to return to the office.

Investors have been watching for clues as to how the firm would fare as social distancing restrictions lift and more people are vaccinated.

Read More

Drop The Zoom Video? | CoolBusinessIdeas.com

A new study led by researchers from Carnegie Mellon University is challenging the common assumption that video conferencing is better than audio-only communication for collaborative group activities. The findings suggest video cues may in fact lower a group’s collective intelligence by disrupting interpersonal synchrony.

Early in 2020, when the pandemic hit and many suddenly shifted to working remotely, the ability to easily communicate with colleagues via video was a godsend. No one really questioned how effective communicating over video was, as for years it had been generally assumed video cues amplify effective group collaboration when compared to audio-only interactions.

Read More

How to Generate More Leads from Your Webinars | AllBusiness.com

The outbreak of the Covid-19 pandemic has not only led to severe implications on people’s health, but it has also forced organizations to rethink and realign their businesses. With people locked in their homes, marketers and salespeople have had to find new ways to connect and engage with clients and customers. This was when webinars became more popular than ever.

Although webinars are not a new concept, they have seen tremendous growth during the pandemic. Statista reports that between February and March 2020, the number of B2B brands offering webinars in the United States grew by 36%, from 245 to 332. As webinar hosting activities have seen a huge rise, Zoom has turned out to be the most preferred webinar hosting platform.

With features like interactivity, flexibility, and wider reach, webinars are revolutionizing the way brands connect with audiences. There is no denying the fact that webinars have become one of the top digital marketing trends these days, helping businesses create brand awareness and close more deals.

Before you plan your next webinar, review these tips on how to maximize the impact of your event:

Read More

Study Suggests Most Zoombombing is an Inside Job | Digital Trends

Last year wasn’t exactly short of threats facing humanity, but “Zoombombing” was an especially 2020 kind of disruption, one that sought to hijack one of the most prominent means of communication by which people stayed in touch with everyone from co-workers to friends and family during lockdown.

Zoombombing, for those unfamiliar with it, works like this: An unwanted participant or participants access a Zoom call without being invited, against the wishes of the participants, and cause problems. One Massachusetts-based high school’s Zoom session was hijacked by an individual who screamed profanities and then shouted the teacher’s home address. On social media, some users reported that their Zoom session had been taken over and used to show pornographic content.

Read More

Here are the most downloaded iOS apps of 2020 | Mashable

Year after year, the same old social media apps have gotten the top spots on Apple’s annual list of most downloaded apps. But not this year, my friends!

Drumroll please. The most downloaded free app of 2020 in the U.S. was…ZOOM Cloud Meetings! Pop that bottle of quarantine isolation champagne, because it’s a truly astronomical rise that shows how different 2020 was from past years thanks to the pandemic. Zoom did not even crack Apple’s chart of the top 20 most downloaded free apps last year.

Read More

How to run a better Zoom, Skype or Google hangout meeting | Fast Company

One of my colleagues posted a meme the other day calling the coronavirus the “Zoombie apocalypse” after the group videoconference app that has been the basis of a lot of meetings since people started working from home to slow the spread of the disease.

On the one hand, apps such as Zoom, Skype, and Google Hangouts have made it fairly easy for people to engage from a distance with each person in their own space. On the other hand, meetings online can be pretty chaotic, especially if someone forgets to mute themselves. Here are a few things you should do to make them better:

Read More