Need a Better Way to Confront Problem Employees? | Biz Action

Understanding how to have a productive confrontation begins with a quick self-assessment. Do you:

Shy away from the problem and hope it will solve itself, or, the other extreme,

Take employees to the proverbial “wood shed” and vent your frustration or anger, without thinking it through carefully in advance?

The former requires living in fantasy land and will get you nowhere. The latter will only make matters worse.

Motivating yourself to become skilled at productive confrontation begins by thinking through the nature and impact of the problem(s) you seek to address. Sometimes they run deeper than you might think.

For example, if an employee fails to give you a report you need in time to prepare you for meeting with a big customer or prospect, what is the impact? If it’s that you hold the meeting without the facts and analysis you need to make a successful presentation, and you lose the customer or prospect, that’s a high price. But it’s not all that’s at stake.

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Tony Hsieh self-management memo to Zappos employees | Business Insider

The online shoe-seller Zappos has been experimenting with a self-management organizational structure known as Holacracy for nearly two years.

But on April 30 the company plans to be fully manager-free, according to a company-wide memo CEO Tony Hsieh emailed late last month.

“Having one foot in one world while having the other foot in the other world has slowed down our transformation towards self-management and self-organization,” he wrote.

Employees who don’t like the new structure will be offered severance packages if they resign by April 30. To get their severance, however, they must either read the management book “Reinventing Organizations” or just email a statement that they are not reading it.

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Important Conversations Managers Should Have With Employees | Business News Daily

Do you talk to your employees regularly? Of course you do — you email and instant message them daily, hold meetings and conference calls with them, and if they’re in the office, you stop by their desks to check in. But are you having the types of conversations that really matter?

If you find that you’re only discussing day-to-day projects and job duties with your staff, there’s a good chance they’re not feeling very engaged and connected with their work. Discussions that make employees feel valued, such as their long-term goals and personal strengths, typically happen during formal performance evaluations, but in reality, these issues should be brought up much more frequently than many managers realize.

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BYOD? CA Court Says Employers Must Reimburse Employees for PDAs/Phones Required for Work | Soofilc.com

Dealing a blow to employers, the California Court of Appeal issued a new ruling on August 12, 2014  requiring companies to reimburse employees for work-related uses of personal cell phones. The decision applies to employees cell phone plans with both unlimited minutes and limited minutes, and requires companies to pay a “reasonable percentage” of the employees’ cell phone bills if the phones or mobile devices were required to make work-related calls.

The case in this instance, was brought by a class-action of approximately 1,500 service managers against Schwan’s Home Service, Inc. , a grocery-delivery service.  In the case, the California Court of Appeal determined that when an employee makes work-related calls on a personal cell phone, they incur expenses that the California Labor Code requires the employer to reimburse. The court determined that employers may not pass on those expenses to employees, even if the employee uses an unlimited plan, or expensive/high cost plans.

According to earlier Court decisions involving employee reimbursements, Courts have permitted both actual and lump sum reimbursements, as long as the employer provides “some method or formula” to identify what payment is being issued to compensate the employee for the expense reimbursement.

The Court’s new ruling has meaningful ramifications for all kinds of wireless data, text, and other plans that employees use, including wireless services that have data caps or throttled services.  The new ruling could potentially eventually spill over into homes wireless services, when work is performed off-site at the direction or convenience of the employer.

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The Biggest Employee Deal-Breakers | Businessnewsdaily.com

What matters most to employees? Career advancement, work-life balance and money, according to a new study from human resources software provider BambooHR.

But the survey of more than 1,000 employees in the United States discovered something of a surprise. While most workers reported career advancement as the No. 1 reason for leaving their job, the biggest deal-breakers were related to work-life balance.

The study found four critical deal-breakers that affect employeehappiness and retention. The biggest employee deal-breaker is having a boss that doesn’t trust or empower employees, followed by being expected to work or answer emails on sick days, on vacations or after work hours. Management “passing the buck” when things don’t go as planned is third, and fourth is when work isn’t flexible with regard to an employee’s family responsibilities.

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Dogs Reduce Stress, Make Job More Satisfying | LifesLittleMysteries.com


It’s long been known that owning a pet can be good for your mental and physical health, but new research indicates that it can also make your office a much happier and productive place.

That’s the finding of a first-of-its kind study, which looked at the effects that man’s best friend has on employees. In that research, dogs were demonstrated to have many positive benefits in the workplace, most notably that they reduce stress and make working more satisfying.

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Salaried vs. Hourly Personnel Issues | Lobb and Cliff

Tim Plewe of Lobb and Cliff wrote this brief and to the point discussion of some problems that businesses face when classifying employees as salaried and hourly employees.

I advise many of my business clients on employment issues and have found over the years that many of the same issues keep coming up over and over with employers.  I am seeing a wave of wage and hour claims, that start with threats of claims (often at termination), move on to Labor Commissioner complaints, and often even result in lawsuits.  These claims generally revolve around two issues: 1) misclassification of employees as exempt or non-exempt, and 2) meal and rest break periods.

Continue reading “Salaried vs. Hourly Personnel Issues | Lobb and Cliff”