Apple Inc. has expanded its Self Service Repair program and introduced a new diagnostic tool, aimed at giving users greater autonomy in troubleshooting issues with their Apple devices.
This expansion brings the Self Service Repair program to the iPhone 15 lineup and Mac models powered by the M2 chip, including the 14- and 16-inch MacBook Pro, 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio. More notably, Apple has extended this service to 24 additional European countries, such as Croatia, Denmark, Greece, the Netherlands, Portugal, and Switzerland. With this latest growth, the program now supports 35 Apple products across 33 countries, accessible in 24 languages.
A key development in this expansion is the introduction of Apple Diagnostics for Self Service Repair, which is currently available in the U.S. and expected to launch in Europe next year. This tool empowers users, particularly those with the expertise to repair Apple devices, by providing the same diagnostic capabilities as those available to Apple Authorized Service Providers and Independent Repair Providers. It allows for comprehensive testing of device parts for functionality and performance, thereby identifying necessary repairs.
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