There is a right way and a wrong way to solve a sales problem. Do it the right way, and you keep your customer; do it the wrong way, and you may not only lose a customer, but you might lose other business as well.
Here is the best way to solve a sales problem and keep your customers.
First, the wrong way to solve a sales problem
If you’re hoping that prospects or customers won’t notice when there’s a problem, or that you can ignore a problem, think again. The truth is that problems usually don’t just go away. There’s a big difference between waiting for something good to come out of a situation and ignoring something bad that needs to be corrected.
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