Drive-Thru Workers Slam Pay-It-Forward Chains: ‘Tip Instead’ | Entrepreneur

Doing a kind deed for others is usually a good thing, but in certain situations, it could inadvertently make things worse for others involved.

And according to a former Starbucks barista, “pay-it-forward” chains are one of those things that employees would like you to stop. In a video that has now garnered over 2.4 million views, TikTok’er “Tiffany” explained to viewers why it’s best to “break the chain.”

Pay-it-forward lines are simple in concept — one customer gets to the register at a drive-thru and offers to pay for the person behind them, thus inciting a chain of customers paying for one another.

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