Why companies are impact investing in the frontline workforce | Fast Company

Tech industry layoffs have been grabbing headlines for months now, but in retail, hospitality, manufacturing, healthcare, and other sectors that rely on large numbers of frontline workers, employers are facing the opposite problem—a severe and ongoing labor crunch. Companies in these industries are still struggling to recoup jobs lost during the pandemic and are finding they can’t hire fast enough to meet rebounding demand. In the leisure and hospitality sector, for example, employers added 128,000 jobs in January, followed by another 105,000 in February. That same month, the number of information-related jobs fell by 25,000.

The difference in employment trends between the tech industry, which relies mostly on salaried desk workers, and industries that employ tens of millions of hourly frontline workers reflects a new, post-pandemic reality.

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Domino’s Response to the Labor Crunch: Pick Up Your Own Damn Pizza | Inc.com

When you can’t fill your open roles, consider paying your customers instead.

That’s the strategy Domino’s is using to compensate for both labor shortages and a decline in sales. The Ann Arbor, Michigan-headquartered pizza chain announced this week that it will offer customers a $3 “tip” to apply to their next order (placed within a week) if they pick up their online orders themselves. The promotion is expected to run through late May.

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