We all do know and are aware of the fact that how difficult it is for the business organizations to stay ahead of their competitors when it comes to customer service trends. Consumers continue to demand a change and evolve unless and until your organization continues to stay current and the customers move ahead without even noticing you. Given below are the 6 major common misconceptions the business organizations generally believe about customer service this 2016.
Tag: business owners
Taking Care of Business by Taking Care of Yourself | All Business
Are you the type of person who thinks of everyone else before yourself? If you are, you probably don’t even realize it. Business owners are particularly prone to this trait. We have a responsibility to our team and our customers, and that can become a singular focus.
But when your weekly date night starts to become monthly, and your evening workouts are replaced with late night office hours, you might be putting yourself on the back burner–and that doesn’t help anyone.
Business Insurance Basics: 14 Key Terms You Need to Know | All Business
Many industries have their own lexicon. Doctors, architects, dentists, and writers—to name a few—all have certain distinctive words that are used almost exclusively within the field to convey specialized meanings.
The insurance also has its own vocabulary. However, unlike other fields that have a tendency to remain insular, most people, especially business owners, will at some point come to have firsthand experience with these terms.
You might be familiar with some of these insurance terms, especially if you’ve ever purchased auto insurance or homeowner’s/renter’s insurance. Keep in mind that personal insurance has far less variety than business insurance. Due to its very nature, business insurance offers an extensive assortment of options.
What’s wrong with the lean startup methodology? | TNW News
I wholeheartedly agree and believe this to be true whether your product is digital or physical. The drive for immediacy and minimalism can paralyse creativity, this is especially true to products driven by art such as clothing. When a woman buys a £2,000 dress from Mary Katrantzou, she is not just buying a piece of clothing, she is buying into the artistic vision of the designer.
Bad Business Habits That Small Biz Owners Want to Break | Small Biz Trends
Of all the bad business habits out there, which one would you most like to break? Micromanaging? Overspending? Procrastination?
Would it surprise you to learn that “wearing too many hats” is the bad business habit that 35 percent of business owners say they’d want to kick?
Yes, that’s right. Taking on too many roles and responsibilities is what more than one-third of small business owners said they want to change.
That was the top choice of bad business habits to break, in the sixth annual Brother International Small Business Survey, conducted by Wakefield Research.
We small business owners are notorious for wearing many hats. Apparently, quite a few of us do not see that as a good thing.
What the Declining Number of Employer Startups Means | Small Biz Trends
Since 2008, the number of employer businesses going under has exceeded the number of employer businesses being founded, driving down the stock of American employers. Combined with the 49 percent decline in the per capita rate of formation of new employees that occurred between 1977 and 2012, this trend has some observers worried.
Jim Clifton, the CEO of Gallup, argued in a recent article that the recent pattern is America’s “single most serious economic problem” and that “economy is never truly coming back unless we reverse the birth and death trends.”
While I agree with Mr. Clifton and others that the three-decade long decline in the new employer creation rate is distressing, I believe that the problem it reveals is more subtle than his article lets on. Taken in conjunction with other data, the decline in the rate of employer firm formation indicates primarily that American business owners are becoming less willing to hire others.
Small Businesses Don’t Get Full Value of Security Solutions | Business News Daily
Technology and software are among the most important investments a company can make nowadays, especially when it comes to security. The growing demand for IT services and security solutions prove that business owners know the threats that are out there, and want to do something to guard themselves against increasingly cunning cybercriminals.
You might have purchased a well-rounded security solution with all the recommended features a business might need, but was the investment really worth it? A forthcoming report from security solutions provider Trustwave found that organizations of all sizes are wasting their security dollars, and none more so than small businesses.
Communications Trends for 2015 | Allbusiness
It’s the time of year that all of the experts predict what will happen in the new year.
Of course, no one really has a crystal ball, but there are certain things you can tell are going to happen, just based on experience and perspective.
The communications industry is no different and it’s important for business owners to stay abreast of how an industry is changing, if only so you know the right questions to ask when you’re hiring for that particular skill set.
6 Things That Separate the Great Entrepreneurs From the Rest | Inc.com
We asked members of the Entrepreneurs’ Organization (EO) to share their thoughts on what it takes to be a great entrepreneur. Here’s what they had to say.
Grit
“One characteristic which separates good entrepreneurs from great ones is grit. Being an entrepreneur isn’t easy and you won’t always make perfect decisions. However, the leaders who can persevere through both the good and bad times have what it takes to be a great entrepreneur.”
Jeff Martin, EO Minnesota
CEO and Founder, Collective Genius
9 Tips For Improving Your Bookkeeping in the New Year | Business News Daily
Doing a less than stellar job keeping track of your business finances? Maybe your New Year’s resolutions should be to get your financial house in order.
To help, Greg Jones, CEO of Bookkeeping Express, a franchise bookkeeping services offers the following financial tips for business owners to financially prepare for the New Year.
- Review bank statements and credit card statements
These statements should always come to the business owner or card holder unopened. Review them thoroughly before passing them to the bookkeeper or other employee, thereby preventing unauthorized checks or credit card usage. These are the biggest losses within a small business.


