Alpine Access: A work-from-home call center revolt | money.cnn.com

When Jim Ball ran a traditional call center in Golden, Colo., in the late 1990s, employee turnover was rampant. Often, Ball was forced to hire just about anyone who walked in the door because few people were willing to commute to the call center and sit in a sterile cubicle for minimum wage.

When Ball and his partner Steve Rockwood sold the call center in 1997, they decided the next business would be radically different: Customer service agents would work from home.

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7 Ways Real-Life Crime Fighting Mirrors “Minority Report” | Fast Company

Steven Spielberg’s Minority Report wowed audiences with its futuristic tech: flashy hand-gesture computers, flex-screen displays, holograms, and Lexus-designed auto-piloted vehicles. The sci-fi flick also showed the world a dystopian, draconian picture of a crime-free society: “precogs” predicting murders, eye-scanners dotting the streets and subways, a jet-pack-toting police force, and a public seemingly deprived of any right to privacy. Spielberg envisioned this for 2054, but advances in technology are bringing that future sooner and sooner. Here’s a look at some of our own sci-fi crime fighting tools.
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