Crew members had the highest survival rates in shipwrecks, followed by captains and male passengers, according to the report today in the journal Proceedings of the National Academy of Sciences. The research found that women’s survival rate on 16 maritime disasters from 1852 to 2011 was half that of men’s, and children had the worst chance of getting off the boat alive.
Chivalry on Sinking Ships Only a Myth, Researchers Find – Bloomberg.
Improving the customer experience doesn’t have to be complicated. It can be broken down into a three steps that allow you to examine how different parts of your business contribute to the overall encounter. Improved customer experiences usually result in increased customer retention and more referrals.
All you need to do is look at your business and its processes from the customer’s perspective, to see your company as the customer sees it. There are three steps: before, during, and after the customer interaction.
Before the Sale
“Before” includes how customers become aware of your business and the influences that drive them to walk up to your door. Marketing and word-of-mouth advertising is a big part of this step. In today’s world, advertising includes everything from traditional mainstream media to social media platforms such as Facebook, blogs, and Twitter. For retailers, store signage and point-of-sale advertising is still important.
“I wanted to see how breakup distress is related to Facebook use,” said Veronika Lukacs, who next week will defend her Masters thesis, called, It’s Complicated: Romantic breakups and their aftermath on Facebook.
THIS WEEK’S HEADLINES:
Vulpis didn’t know he had a big problem with the four-year-old bill until last December, he said, when he was served with papers notifying him that he had lost his Middletown, N.J., home to foreclosure. Neither he nor his wife were notified of the foreclosure process until the final judgment was granted last December, he said.
While we’re watching the Olympics, several hundred thousand workers from Qidong protest an open ended waste water pipe being routed to the sea…
Every once in a while we need to evaluate our actions and decide what to continue doing or stop doing. Here are some tips on what to stop doing right now to better your business and your morale.
Whatever is Not Working. Yes, this may sound obvious, but year after year I see countless entrepreneurs who continue to invest time and money in things that didn’t work during the prior year. Maybe it was the service you offered that wasn’t taking off, or maybe the advertising that isn’t bringing in clients. Whatever “it” is that has not been working, stop doing it in 2012. Instead, focus on what is working, and do more of that!.
NEW YORK (CNNMoney) — U.S. manufacturers, frustrated by a shortage of skilled American factory workers, are going abroad to find them.
Business for factories has surged recently, creating a huge demand for machinists, tool and die makers, computer-controlled machine programmers and operators.
“These jobs are the backbone of manufacturing,” said Gardner Carrick, senior director with the Manufacturing Institute. “These are good quality middle-class jobs that Americans should be training for.”
The United States is experiencing a shrinking pipeline of manufacturing talent, said James Wall, deputy director of the National Institute for Metalworking Skills.
“It’s been in the making for years,” he said. Factories didn’t feel the labor pinch as much when manufacturing was in a slump. But the latest “Made in USA” resurgence has them scrambling.
January 2005 was a turning point in my business. It was the month I incorporated my business.
Before then, I had operated as a sole proprietor. I started my business in 1998 as a freelance copywriter.
However, in 2003 I started getting that restless feeling. I knew I was destined for bigger and better things. I started researching how to take my freelance copywriting business to the next level. And part of that research included me looking into how my business was structured.
Even though my local CPA thought it was a waste of time and money for me to incorporate, the rest of my research told me otherwise, so I went ahead with it.
That was the year I finally broke 6 figures. Once I did that I never looked back.
This collection of outer-world shots will give you a whole different perspective on life.
With the discovery of the Higgs-Boson particle unravelling so much of what was thought to be concrete in particle physics, one can only direct their attention upwards, into space, and think of what this means in terms of the universe. If just one type of particle can change the world as we know it, do we even have a chance of understanding all of the unknown? Is there even a point to NASA?
