We all do know and are aware of the fact that how difficult it is for the business organizations to stay ahead of their competitors when it comes to customer service trends. Consumers continue to demand a change and evolve unless and until your organization continues to stay current and the customers move ahead without even noticing you. Given below are the 6 major common misconceptions the business organizations generally believe about customer service this 2016.
Author: knjohn
Fine Brothers spark fury with YouTube trademark attempt | BBC News
The creators of one of YouTube’s biggest channels have sparked fury over plans to trademark and license a popular video format.
The Fine Brothers produce a popular series of “reaction videos”, in which people watch online clips and respond.
On Tuesday, they revealed a scheme to let other video-makers use assets from their version of the format.
But they have faced a backlash from viewers for trademarking “react” – a term widely used by other creators.
Taking Care of Business by Taking Care of Yourself | All Business
Are you the type of person who thinks of everyone else before yourself? If you are, you probably don’t even realize it. Business owners are particularly prone to this trait. We have a responsibility to our team and our customers, and that can become a singular focus.
But when your weekly date night starts to become monthly, and your evening workouts are replaced with late night office hours, you might be putting yourself on the back burner–and that doesn’t help anyone.
This Super Bowl Ad Thinks Buying Mortgages on Your Phone Will Save America | Bloomberg Business
Sometimes, it feels as if we just can’t stop thinking about the financial crisis. Every macro event is the next “Lehman moment;” every retreat in stocks marks the early innings of the next crash.
Other times, it’s as if we’ve all forgotten that the financial meltdown ever happened. Quicken Loans’ 2016 Super Bowl ad falls into the latter category.
Detavio Samuels Left Global Hue to Start an Agency That Speaks to Black Consumers | Adweek
Adweek: You’ve launched a branded content studio that targets black consumers. What is different about marketing to this demographic?
Samuels: In an ideal world, the story will come out of culture that will be relevant for more than just people who are of African-American ethnicity.
Stories that are coming out of black content and lifestyle are hot right now. If you look at things like Unsung, Empire and Blackish, you can see that those stories are very popular. Black culture has always been hot, but now it has a platform that maybe we haven’t seen in the past. Content is not just relevant for black people—it’s relevant for mainstream culture.
Weekly Economic Update | LAEDC
v.20 n. 4 – Released January 28, 2016
This Week’s Headlines:
- December State and Local Employment Report
- Retail Sales in December Disappoint
- Headline Inflation Edges Down in December
- Events of Interest
- February 17, 2016: LAEDC February Economic Outlook
An Inside Look At Car Marketplace Shift And Its Plans For Major Growth, Starting With D.C. | TechCrunch
If you’ve ever tried to sell a used car you know it’s a process. You either haggle low-ball offers at the dealership or wade through Craigslist emails with the hope that a possible buyer actually shows up, wants your car and has cash.
Startups such as Beepi and Carvana attempt to take the pain out of the process by cutting out the dealer and helping you list online. Ebay motors originally started with this same idea, but dealers now utilize the service quite heavily.
Peach: WTF is this app everyone’s talking about? | Mashable
If you spent any time on Twitter Friday, you probably heard about a new app called Peach.
Created by Vine cofounder Dom Hofmann, the app is “a fun, simple way to keep up with friends and be yourself,” that everyone is now obsessed with because it’s Friday, and we needed this.
The app is a sort of a mix between Twitter and Slack. After you create an account and a handle and add some friends, you view a stream of updates from the people you’re connected with. From the home screen updates look a bit like tweets or status updates, though tapping into a friend’s post reveals much more.
You see, the app is centered around something its creators call “magic words” — trigger words that allow you to add a GIF, doodle, location and other content to your stream. Typing “here,” for example, adds your current location while “draw,” lets you add a quick doodle.
Hiring Vets: How to Leverage a Valuable Resource | Payroll Link
Research has found that the skills and traits found in people with a successful military employment track record make for particularly good civilian employees. A compilation of studies assembled by the Institute for Veterans and Military Families at Syracuse University suggest that veterans generally:
Are entrepreneurial. They have a high need for achievement, are comfortable with autonomy and uncertainty, and make effective decisions in dynamic environments.
Assume high levels of trust. Often a military career gives rise to a strong propensity to trust coworkers as well as a tendency to exhibit confidence in the organizational leadership.
Are adept at transferring their skills across contexts and tasks. Research has attributed this to the fact that military teaching strategies include contingency and scenario-based training.
Walmart, PepsiCo, Coca-Cola, Nestle Donate 6.5M Bottles Of Water To Flint, Mich. Students | Forbes
World’s largest retailer Walmart is joining forces with the three biggest bottled water suppliers in the U.S. to provide enough water to last 10,000 public schoolkids in Flint, Mich. the remainder of the calendar year.
In partnership with Pepsi , Coca-Cola KO and Nestle , the big-box giant will deliver 6.5 million bottles of water, or 176 truckloads a day, to the crisis-stricken city, where all children under the age of 6 were exposed to toxic, lead-tainted water that may cause life-long damage.
