Adobe to offer users free services $75 million over hard-to-cancel subscription mess | Digital Trends


Adobe has agreed to a $150 million settlement to resolve a U.S. government lawsuit that accused the company of making its subscriptions unnecessarily difficult to cancel. As per their statement, the agreement includes $75 million in civil penalties paid to the U.S. government and another $75 million worth of free services for affected customers.

The case stemmed from a 2024 lawsuit brought by the Department of Justice and the Federal Trade Commission over Adobe’s subscription practices. Regulators alleged that Adobe hid early termination fees and created complicated cancellation processes, violating the Restore Online Shoppers’ Confidence Act (ROSCA), which requires companies to clearly disclose subscription terms and provide straightforward cancellation options.

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