The hospitality industry is undergoing a significant transformation, making it increasingly dynamic. As guest preferences evolve and the demand for personalized experiences grows, hoteliers need to become more tech-savvy by integrating technologies such as artificial intelligence (AI) and machine learning (ML).
Tools that integrate these technologies, from smart thermostats to robots that guide guests throughout the day, allow hotel staff to become more efficient by streamlining their routine tasks.
In this article, we’ll dive into the future of AI in the hospitality industry, the role of AI in smart hotels, and the challenges faced during implementation.
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