This past week, Carta CEO Henry Ward took it upon himself to send a letter to customers addressing the company’s recent negative press. The move had many scratching their heads, including many customers and at least one investor.
I first learned about it when I saw one of those customers, Winnie co-founder and CEO Sara Mauskopf, post something on X. In her post, she noted that prior to receiving the email from Ward, she “didn’t actually read any negative press about Carta recently.”
She wasn’t alone.
So essentially what Ward did was notify all of Carta’s customers that the company was the target of lawsuits around allegations of sexual abuse on the part of executives and has been accused of having a toxic “boy’s club culture,” among other things. He did so by pointing them to a Medium post/missive he had shared with Carta employees a few days earlier.