In a move set to redefine technical support for small businesses, Fiverr International Ltd. announced the launch of ‘Fiverr Certified’ on June 29, 2023. This will create a marketplace of certified freelance experts specifically vetted by prominent tech partners such as Amazon Ads, monday.com, and Stripe. This solution will enable these companies to better serve their customers by connecting them with trusted, certified professionals.
Small businesses often struggle with inadequate support from their Software as a Service (SaaS) vendors due to the lack of full-time IT staff to install, customize, and maintain their products. However, Fiverr Certified looks to address this pressing need. Businesses can now swiftly connect with certified experts, vetted and endorsed by tech partners, to provide timely and competent assistance.
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