We’ve heard it a million times before: “90% of communication is nonverbal.” But what does that really mean? And how can you use that information? We asked the experts.
When we talk about language, we almost always are referring to words and sentences, nouns, verbs, dependent clauses, and all the various things that we can write down.
However, human communication is much broader than that—it includes variations in tone, emphasis, and entirely nonverbal signals like facial expressions, eye contact (or lack thereof), and hand gestures. Even the direction you’re facing communicates something to your conversation partner, regardless of whether or not they’re totally aware of it.
Clearly, there is a benefit to being able to reliably read (and project) nonverbal signals. So what’s a person to do? We consulted industry experts on nonverbal communication for their best tips. Read on.
Dispatches From The Front 