PayPal recently came under fire for possibly violating the FCC’s robocall policies.
The new User Agreement, which was set to go live on July 1, indicated that the company intends to robocall and text users on any number they have from them, possibly even ones that are not associated with their account.
The purposes of these texts and calls are varied and could include marketing.
Consumer advocacy groups pointed out that the new agreement seemed to say that users must agree to let the company send automated surveys, offers and promotions, without the ability to opt-out. There was not clear wording on whether or not the users who disagreed would have to stop using the company’s services.
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