“However, we need to inform you that credits are not considered as payments on credit accounts,” the representative wrote. “Therefore, the credits (of $1,450) were not considered as payments on this account, and the interest charges were applied correctly.”
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Peter Mehit is co-founder and Managing Partner of Custom Business Planning and Solutions, a business consulting firm that provides problem solving, planning and process help. He has worked from private equity to the Fortune 100 at all stages.
He can be reached at pmehit@wbpllc.com or at 800-741-8444.
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