Tag Archives: social media

How to Provide Efficient Customer Service | Business

Greeting your customers with a smile is important, but efficiency matters even more. Learn how to provide efficient service for your customers.

Anyone who’s worked in customer service knows you can’t please everyone. When you’re dealing with a large number of customers daily, it’s difficult to give everyone the experience they expect. This task can be especially challenging if your company has multiple locations. So how do you ensure each branch is sending the same message and delivering the same level of quality service?

Plus, in the age of social media, small issues with customers can quickly get blown out of proportion online and become a big headache for your company. That’s why it’s so important to focus on creating an efficient customer experience, which may be even more essential than offering a friendly face.

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Twitter tests ‘notes’ feature with 2,500 word limit | BBC News

Twitter is trialling a new feature allowing users to share “notes” as long as 2,500 words.

The social media platform normally limits posts to 280 characters.

Twitter said the move was a response to seeing people use the platform to post pictures of longer announcements and steer followers to outside newsletters.

The test will run for two months and involve a small group of writers in Canada, Ghana, the UK and US.

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How to Use Social Media For Networking And Career Advancement | Lifehack

We live in a world that’s interconnected and always online, thanks to the Internet and the creation of social media. Billions of people log into a variety of social media platforms to read posts, connect with family and friends, and get inspired by amazing thought-leadership content. Social media is an integral part of our everyday lives and will be for a long time.

Social media is more than funny memes and cat videos—it’s the place where the world comes together to experience life. Social media offers an astonishing amount of practical uses for life, business, career goals, and personal growth. The key is learning how to leverage each social media platform for professional networking and career advancement.

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When Native American spirituality shows up on social media, ask who’s profiting | Mashable

While scrolling through Instagram, TikTok or Facebook, you may notice people who call themselves guides, healers, or coaches and boast that they can provide you with instant enlightenment and spiritual guidance to enhance your “vibration.” The end result? A path to a better you.

To be honest, I’m not criticizing anyone who seeks comfort by connecting to self-professed healers making these claims. As a matter of fact, I think the majority of individuals who pursue an understanding of spirituality outside of our normal reality are well intentioned. Perhaps they’re even seeking refuge from the violent legacy of organized religions, including Christianity. As an Osage man, as well as a Native educator, I am very familiar with how the church has villainized Native spirituality, traditions, and ceremonies.

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Best Ways to Get Free Advertising | Small Business Trends

You’ve heard the old saying. “There’s no such thing as a free lunch.” However, when it comes to advertising for a small business that saying is not true. In fact, there are some good ways to get free advertising. You just have to know where to look.

Free advertising methods have three advantages:

  • Cost. Obviously, free options can stretch a tight marketing budget making it go farther.
  • Creativity. Free options inspire you to be creative. They are perfect for shaking up a tired marketing strategy with fresh ideas.
  • Word of Mouth. Many “no cost” solutions involve community engagement, spurring others to amplify positive word-of-mouth. This not only drives new sales, it can powerfully counteract reputation management issues such as bad reviews.

Of course, there are trade-offs. For example, free options to advertise your business often require a larger time investment. However, that downside may appeal to you more than blowing thousands of dollars on paid ads.

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How to Use TikTok for Business | businessnewsdaily.com

TikTok is a great social platform for marketing to younger audiences. Learn how you can use it to increase audience engagement and brand awareness.

  • Nearly 90% of all TikTok users are younger than 50 years old.
  • TikTok for Business users can create TopView Ads, In-Feed Ads, Brand Takeover Ads, Branded Effects and Branded Hashtag Challenges.
  • TikTok is great for increasing your audience reach, consumer engagement and creativity.
  • This article is for startup and small business owners who want to use TikTok to market their business.

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Apps and Services you Should Consider Ditching in 2022 | Digital Trends

The new year can be a great time to rethink our relationship with technology. Nearly 50% of Americans spend 5-6 hours on their smartphone daily, so if you’re planning to improve your life, doing an “app cleanse” can be a good place to start.

Ask yourself: Is your smartphone filled with apps you never use? Is social media becoming a time-suck? Are some apps making you feel bad about yourself and your life? Then maybe it’s time to say goodbye.

Remember, you’re not alone in this. Here are the most common apps people are leaving behind before 2022 gets underway.

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5 Tips for Allocating Your Digital Marketing Budget | AllBusiness.com

It’s no secret that digital marketing is essential to the success of any modern business. By the end of 2023, it’s expected that about 66.8% of all ad spend will be on digital platforms, with the majority spent on search and display advertising.

But for businesses that want to earn new customers online at a reasonable cost-per-acquisition, it can be difficult to determine how to allocate a digital marketing budget wisely. Between pay-per-click ads, SEO, native advertising, content marketing, and social media, there are so many options for brands to reach their target audience.

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14 Tips to Launch a New Product on Social Media | AllBusiness.com

Launching a new product on social media can be a great way to go to market, but that’s only if you design an effective social media campaign. From creating content to scheduling, building awareness of your new product on social media requires a lot of careful planning and consideration.

To help get you started, 14 members of Young Entrepreneur Council offer their best tips for successfully launching a new product on social media.

What’s one tip you’d offer a first-time entrepreneur for designing an effective social media campaign around a new product? Why?

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Facebook changes its name to Meta in major rebrand | BBC News

Facebook has changed its corporate name to Meta as part of a major rebrand.

The company said it would better “encompass” what it does, as it broadens its reach beyond social media into areas like virtual reality (VR).

The change does not apply to its individual platforms, such as Facebook, Instagram and Whatsapp, only the parent company that owns them.

The move follows a series of negative stories about Facebook, based on documents leaked by an ex-employee.

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