Your customer said he was interested in buying from you and now you’re experiencing delays. What do you do when your sale won’t close? Here’s how you can restart your sales process and ideally get the sale.

Polite persistence. Your prospect told you he would get back with you in a week. A week goes by and there’s no response. What do you do? Contact your prospect no more than once a week. Caller ID is not your friend. All people have to do is see your name come up too many times and they’ll never want to speak with you.

Assume innocence. You may not reach your prospect when you call. You should leave a message that is strategic. It must allow your prospect to save face for not calling. You give them a plausible reason for the delay.

Read More.