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Staying calm in a crisis is often easier said than done. When an emergency or unexpected and disruptive situation hits, your adrenaline rises, your thoughts start to race and your body and mind both go into reaction mode. Those fast, impulsive reactions are beneficial in some types of emergencies, like that of an older world where a predator was chasing you. But in the modern business world, such reactions usually create more problems than they solve.
The following five scenarios are especially sensitive to anxious reactions. So, instead of resorting to panic and instinct, take your time to approach these dilemmas carefully and methodically:
Dispatches From The Front 