Crashes since 11/11/15 Updates in both Outlook 2010 and 2013 when viewing HTML e-mails.

After dealing with non-stop crashes of my Outlook account, I found this posting.  Disable Update patch KB3097877 and your Outlook will work just fine again.

  • Per subject, was finding that specific e-mail were consistently causing Outlook 2010 and Outlook 2013 to crash. They were always HTML messages, typically the sort of “on sale” e-mail you get from distributors etc that include a lot of tables, images etc.

    I started by removing the IE11 cumulative update but that didn’t resolve the crashes. I then removed KB3097877 & KB3101746 and I’ve not been able to reproduce the crashes on 2 PC’s since.

    “This security update resolves vulnerabilities in Windows. The most severe of the vulnerabilities could allow remote code execution if an attacker convinces a user to open a specially crafted document or to go to an untrusted webpage that contains embedded fonts.”

    The patches were only release 10~ hours ago