HIPAA – Dispatches From The Front

As a healthcare provider, ensuring patient data security and privacy is as crucial as delivering medical care itself. Patients have a legal right to data security and privacy, which are protected under the Health Insurance Portability and Accountability Act (HIPAA). This law governs all devices containing or transmitting protected health information (PHI), including customer relationship management (CRM) software.

While CRM software offers significant benefits to healthcare organizations, the CRM system you choose must be properly secured and monitored. Healthcare organizations are prime targets for cyberattacks, with approximately 374,000 healthcare records breached daily in 2023, according to The HIPAA Journal. Below, we’ll explore CRM usage in healthcare and the importance of finding a HIPAA-compliant CRM to safeguard patient data.

One of the most personal types of data is medical information. And when it comes to protecting this information, the government doesn’t give anyone wiggle room to make excuses.

Armed with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Office for Civil Rights (OCR) of the U.S. Department of Health and Human Services (HHS) has settled millions of dollars against violators.

The financial impact of HIPAA violations is especially burdensome on small businesses. This is why small firms have to take increased precaution to ensure they are not violating any HIPPA regulations. Whether you’re providing healthcare directly or support services, you are equally liable under HIPAA.

Tag: HIPAA

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