What matters most to employees? Career advancement, work-life balance and money, according to a new study from human resources software provider BambooHR.

But the survey of more than 1,000 employees in the United States discovered something of a surprise. While most workers reported career advancement as the No. 1 reason for leaving their job, the biggest deal-breakers were related to work-life balance.

The study found four critical deal-breakers that affect employeehappiness and retention. The biggest employee deal-breaker is having a boss that doesn’t trust or empower employees, followed by being expected to work or answer emails on sick days, on vacations or after work hours. Management “passing the buck” when things don’t go as planned is third, and fourth is when work isn’t flexible with regard to an employee’s family responsibilities.

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