It’s the time of year that all of the experts predict what will happen in the new year.

Of course, no one really has a crystal ball, but there are certain things you can tell are going to happen, just based on experience and perspective.

The communications industry is no different and it’s important for business owners to stay abreast of how an industry is changing, if only so you know the right questions to ask when you’re hiring for that particular skill set.

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