A Guide to Succeeding in Business Negotiations | AllBusiness.com

To successfully negotiate a business deal you have to be prepared, observant, professional, and much more. In this article, I provide a number of tips for conducting business negotiations and closing a deal.

1. Listen and understand the other party’s issues and points of view

Some of the worst negotiators I have seen are the ones who do all the talking, seeming to want to control the conversation and expound endlessly on the merits of their position. The best negotiators tend to be the ones who truly listen to the other side, understand their key issues and hot buttons, and then formulate an appropriate response. Try to gain an understanding of what is important to the other side, what limitations they may have, and where they may have flexibility. Refrain from talking too much.

2. Be prepared

Being prepared for business negotiations entails a whole host of things you may need to do, such as:

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Closing the Deal Is as Easy as Smiling | Entrepreneur.com

Many entrepreneurs are unaware of the sales power and influence that arise from conveying a genuine smile. Poet Emily Dickinson nailed it more than a century ago when she wrote, “They might not need me, yet they might. I’ll let my heart be just in sight. A smile so small as mine might be, precisely their necessity.”

Though she was a poet and not an entrepreneur, Dickinson understood the power of the smile. She may have not understood the science that makes smiling such a valuable business asset, but she no doubt observed good things when she expressed a genuine smile.

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