Small Biz Breakdown: Are Small Businesses Suffering from AI Burnout? | Small Biz Trends

On this week’s Small Biz Breakdown, our expert panels debates artificial intelligence and its place in business. They talk about whether AI is the answer for any number of business processes or whether people are getting burned out by all the AI talk they hear day after day, especially lately. Also, check out the discussion the panel has over Trump’s tariffs and so much more on this week’s episode of Small Biz Breakdown …

Read More

What Companies Succeeding with AI Do Differently | HBR

Three years ago, when we asked companies how they were using artificial intelligence in their operations, the highest-performing companies (the leaders), stood out in five areas: governance, deployment, partnerships, people, and data availability. Since then, generative AI (gen AI) has burst on the scene. So, in late 2023, we followed up, surveying more than 100 companies in sectors from automotive to mining and conducting in-depth interviews with senior executives.

We saw three notable developments. First, the gap between the leaders and the rest has widened. The leaders — defined as the top 25% of respondents — now see performance levels 3.8x that of the bottom half of companies, up from 2.7x in 2021. One reason for this is that as leaders build differentiated capabilities, these have a compounding effect over time, widening the performance advantage.

Read More

7 Ways to Implement AI in Your Business | AllBusiness.com

In the evolving business landscape, artificial intelligence promises a future in which tedious chores are automated, choices are informed by data, and innovation is welcomed and celebrated. And there’s no going back—the market will continually become ever more advanced by machine learning and other AI integrations. Leaders of both new and established companies know it is paramount to transform operations to thrive in the new AI era. But how exactly can they do that?

For companies that are ready to embrace AI, the future brings unrivaled promise and opportunity. Here is how all companies can excel in the new AI era.

Strategies for businesses to succeed in an AI world

1. Provide an AI-driven customer experience

To thrive in today’s dynamic market, it is essential for businesses to gain a greater understanding of customer preferences. AI is key for deep-diving into the true wants, needs, and concerns of both current and potential customers, which can give businesses an edge over their competitors. While traditional analytics only offer a glimpse into customer behaviors and preferences (i.e., WHAT they choose to buy and WHEN), AI algorithms provide an understanding of WHY customers choose the products and services they purchase (and pass over others).

Read More