When You Can’t Control Anything Else, Work On Your Customer Service And Watch Your Bottom Line Grow | Forbes

So many forces are outside of a business’s control. (This is true in every era, not just now, when things feel particularly out of control.)  Yet there is an ingredient of business success that’s within your control to improve, interaction by interaction and inch by inch.

That ingredient is the quality of your engagement with customers: your customer service, customer experience, the quality of your relationship with your customers and of their relationship to your brand and organization.

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Small Business Owners: Don’t Overlook Your HR Strategy | AllBusiness.com

When you’re an entrepreneur, you generally need to understand every function of your company: operations, sales, marketing, finances, and human resources. Many business owners, however, only concentrate on departments that are directly linked to sales and increased ROI, and put human resources on the back burner.

However, by not making HR a critical department in your operation, you are sabotaging your company. This is not to say that a startup should immediately hire an HR coordinator, but if you run a small business, you need to be knowledgeable about HR. Implementing the following practices will put your organization in a stronger position for growth and financial success.

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23% Feel Unsafe at Their Coworking Space | Small Business Trends

As more people work remotely, they are doing so from different places. And one of those places is a coworking space. So, what are the challenges users of these spaces face when they work there?

According to a new survey from Clutch, safety is one of the issues. Almost a quarter or 23% of the respondents in the survey say they don’t feel safe. Moreover, 88% experience different types of challenges.

In the report, Clutch says there are more than 20,000 coworking spaces in the world. And as more companies send their workforce to work in these spaces, they should address the challenges they are facing.

Titled, “6 Challenges of Coworking Spaces” the report looks at each issue with a workaround for the problem.

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How to Protect Employees Who Drive for Work | business.com

Learn how company driving policies help business owners protect their companies, their employees and everyone else on the road.

Putting in place best-practice safety measures is something that every business owner should give considerable attention to. While regularly reviewing and adapting needed changes to a business’s safety policies might not be at the top of the to-do list for many companies, failure to do so could result in serious injury and threaten a company’s future. This happens to be particularly true if your business requires its employees to regularly get behind the wheel.

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Want to link two screens as a single display? New Apple patent may allow it | Digital Trends

A new Apple patent envisions bringing together two or more devices to act as one large, seamless display through sensor technology.

The patent, first reported by Patently Apple, is titled System With Multiple Electronic Devices and was initially submitted in June 2017 and published on March 10. The patent describes seamlessly dividing one image into two separate displays between separate devices, which the patent calls “joint operating mode.”

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The entrepreneur stopping food waste | BBC News

The BBC’s weekly The Boss series profiles different business leaders from around the world. This week we speak to Mette Lykke, co-founder of fitness tracker Endomondo, and chief executive of food waste app, Too Good To Go.

For many people, leaving the stability of a well-paid job to join a start-up might seem daunting. For Danish entrepreneur Mette Lykke, it’s a leap she’s made not just once, but twice.

Back in 2007 she was working for management consultancy firm McKinsey, but decided it was time to change direction. “I was missing the feeling of having a real impact,” she says.

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Remember That Company With the $70K Minimum Wage? Here’s How It’s Doing Now | Inc.com

Remember how five years ago, Dan Price, the CEO of Seattle-based payment processing company Gravity Payments, raised all of his 120 employees’ salary to at least $70,000 a year, taking a huge pay cut to make it happen?

A media firestorm resulted, including here in Inc.com, much of it focused on negative blowback from the decision, including executive resignations, sniping from local startups, and a lawsuit from Price’s co-founder (also his brother). Rush Limbaugh called Price “a communist.” All in all, the coverage painted a messier picture than a simple feel-good story of a generous CEO doing good by his employees.

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Trying to make up for lost time, the CDC will distribute 1.1 million COVID-19 tests by this weekend | TechCrunch

In a press conference late on Friday, Vice President Mike Pence said that the government will finally have the capacity to provide over 1 million tests for the novel coronavirus, COVID-19.

Joined by representatives of the Food and Drug Administration, the Centers for Disease Control and Prevention, and the National Institute for Allergy and Infectious Diseases, the vice president detailed the continuing efforts from the White House to coordinate a response to the spread of the coronavirus.

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Reset Your Computer Once a Year for a Happier Life | WIRED

Resetting your laptop is one of the most powerful munitions you’ve got in your troubleshooting armory. It puts your Windows, macOS, or Chrome OS computer back to the state it was in when you first got it home from the store, and that means you’ve got none of the clutter, or bugs, that may have built up in the time since.

Thankfully, the process is much easier than it used to be. Microsoft, Apple, and Google have put tools for the job right inside their operating systems, while applications have come to rely more and more on the cloud, so your important data is most likely already backed up somewhere online ready to be redownloaded.

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